Grand Hotel
Grand Hotel is an online casino and was established in 2001. Grand Hotel forms part of the Casino Rewards Group, an online Casino Loyalty Programme. They are licensed under the jurisdiction of the Kahnawake Gaming Commission. Microgaming who is well known for their high quality online offerings produces their games. Microgaming makes use of Viper software, which offers faster, high quality online gaming.
Game Selection
Grand Hotel has about 500 online casino games available and these include Blackjack, Roulette, Slots and Video Poker. Also on offer are 16 progressive jackpots. Popular Blackjack games include Aces and Faces, Deuces Wild and Jacks or Better. Players can choose from American, French or European Roulette.
There are a huge variety of Slot games available and players will be able to play popular Slot games such as Battlestar Galactica, online casino NZ, Tomb Raider and the entertaining Mega Moolah. Also available are progressive slots, video slots and classic reel slots. Grand Hotel has a range of Blackjack games and these include Multihand Blackjack, Vegas Strip Blackjack, Gold Series Atlantic City Blackjack and Spanish 21 Blackjack. Players will enjoy the authenticity of these online games and feel as though they were playing at a real casino. Both instant play and downloadable games are on offer at Grand Hotel casino and some of these, mostly Slots, can be played through Flash (instant play casino).
Bonuses and Promotions
New players who have signed up at Grand Hotel Casino are eligible for a generous Welcome Bonus. This Welcome Bonus will be spread over the first four deposits. Players will also be able to take advantage of the Casino Rewards Programme. Grand Hotel casino rewards players with a variety of promotions and other bonuses and players who sign up for the VIP programme will earn points on any of their wagers and these can be exchanged for cash or credit. Players are able to redeem their points at any of the casinos that form part of the Casino Rewards Programme.
Banking Options
Players can deposit money using some of the following options: Credit Cards (Visa and MasterCard, Debit Cards (Visa Electron, Maestro and Entropay), E-Wallets (PayPal, Neteller, Skrill and Qiwi), Direct Bank Transfers (Instant Banking, eCheck, InstaDebit, Trustly, Sofort, Poli, iDeal, GiroPay, Euteller and MultiBanco) and Pre-paid Vouchers (PaySafeCard). In other regions Grand Hotel offers other deposit options and these are made available on the site. Deposits from approved banking options will be available immediately.
Players can withdraw their funds using a preferred payment method and these methods are available on their site. Withdrawals are held for 2 working days before paid out to the player’s preferred payment method and each of these has a different time limit for payouts. These time limits are listed on the casino website. Some withdrawal methods may incur withdrawal fees.
Safety and Security
All of Grand Hotel’s financial transactions are protected by 128-bit encryption technology and processed through C-Rewards, a subsidiary of Grand Hotel Casino. They are audited by eCOGRA ensuring fair and random games, responsible gaming operation and safe banking transactions.
Customer Support
The Grand Hotel call centre is available 24 hours a day and 7 days a week. They can be contacted by email, live chat and a list of toll free numbers are listed on their site under contact us. There is a free phone service where players can email the call centre and someone will phone them back.
Grand Hotel offers a wide range of high quality Microgaming online games with safe and secure banking options and a generous range of bonuses and promotions.